Please read and accept before completing the order

PURCHASE AGREEMENT

CONDITIONS OF PURCHASE

HOBBISTICA CREATIVA

VIA TEMANZA 1/A, 35134 PADOVA - ITALIA

P.IVA: 04727310288

www.hobbisticacreativa.it

e-mail: info@hobbisticacreativa.it

Tel: +39 345 7924962

These general conditions govern the sale of products by Hobbistica Creativa, through internet.

During the time these conditions could change because of new legislation. We suggest you to read the entire document before buying something on this website.

For any further information/clarification, please contact us to our e-mail info@hobbisticacreativa.it

 

ACCEPTANCE OF SALE CONDITIONS (D.Lgs. 21/02/2014, n° 21)

You can buy the products on the site www.hobbisticacreativa.it filling the basket. The registration to the website is for the sole purpose of facilitating purchases avoiding any time of entering your personal data.

For the first order you have to fill in the registration form (please remember to enter the house number) to the site and allowing the processing of their data (see privacy policy). In this way, for the following orders, you’ll have to insert only  your login and password that are assigned during the first time (and that will be communicated to you by e-mail). The registration to the siteis only to facilitating purchases.

You can read these conditions of sale and ways of shipping in any time in the home page of the website.

The images and technical data supplied with the card of a product may not be complete and exaustive characterisitcs, but different for example for weight, colour, ecc.

The products sold on this website should be considered as decorative items and for DIY and not as toys. For this reason, the absence of the CE label is justified. All items in the online catalog are not suitable for children under 3 years old and children under 14 years old have to use them in the presence of adults.

After having chose what to buy, in order to continue the process, you have to accept the terms and conditions of sale, choose the type of shipping and accepting that we can use your  personal data (Privacy Policy), and selecting the payment method.
On the screen appears a summary list of the required products, the individual and the total price.  At any time you can exit the intent to purchase.

The availability of the product, indicated with the number of products in the warehouse, is purely indicative, because of the possibility of multiple purchases at the same time by more customers. For this reason Hobbistica Creativa, after having received your order, has to check the availability and in the opposite case, has to notify you for deciding together whether or not to continue the order.

The correct order and its acceptance are sent to you by e-mail, you gave us during the registration.

This confirmation will contain all the data entered by you, (please check the correctness and communicate any corrections), to read and understood the conditions of purchase and present information on the processing of personal data. You can also print directly from the order details.

Hobbistica Creativa emits a document of shipping for every order received, a copy of which will be included in the shipment.

Hobbisticacreativa.it sells to private people. We can produce the invoice to private people, but not to companies.

If you require an invoice, please notify the notes of the order form by e-mail at info@hobbisticacreativa.it, before proceeding to payment of the order. No change in the bill will be possible after.

Orders are normally dispatched within 2 working days from the data of receipt (Saturday and Sunday are considered holidays) and after confirmation of payment. Payments must be received within 10 days after confirmation of purchase. After 10 days the order will be canceled and the goods will be back in stock.

There is no minimum order.

PRICES

All the prices are comprensive of IVA. Hobbistica Creativa can change the prices published on this website at any time. Pruduct prices supersede those published earlier. In any case, the price calculated at the time of order is attested. The prices of individual items don't include shipping costs, which are calculated separately according to the weight of the parcel and to the destination. In any case, the amount of shipping charges is very clear in the order summary.

 RULES OF PAYMENT

Hobbistica Creativa can change the payment conditions at any time. The methods of payment accepted for sales in Italy are:

- Bank transfer: if you choose bank transfer, your order will start after the payment verification (3/4 days). To speed up, you can send by mail or photocopy of the transfer receipt (CRO), indicating full name and order number. In the bank you will have to enter as a causal order number, name, surname of the purchase which must correspond to the one registered on the site. Otherwise, the shipment will be delayed for the necessary checks.

-Postepay: the charging can be done in several ways, listed below:

at the Post Office with cash or your Postepay card or a card with Postamat or Master Card BancoPosta enabled, circuit cards with MasterCard, Maestro, Visa and Visa Electron;

at the site www.postepay.it or www.poste.it with your Postepay

at Sisal, cash

at Tobacconists contracted service with Banca ITB, in cash.

To speed up the payment alert by e-mail, indicating name of purchaser, which must match the one registered on the site, and order number.

-PayPal: it is a quick, reliable and innovative way to pay ion line. Even if you don't have a paypal account, however, you can make your payments. Credit cards are accepted by PayPal: Maestro, Visa, PostePay, Visa Electron; MasterCard, American Express and Aura: When you pay with PayPal, you just need to enter e-mail address and password. In addition, you don't share your financial information with the seller. For more information visit the website of PayPal: www.paypal.it

You have to agree to pay the price of the products oredered by the method of payment specified. The payment details will be provided upon confirmation of order.

SHIPPING COST

The goods travel under the responsibility of Hobbistica Creativa. According to article 63 of D. Lgs. 02/21/2014, n ° 21, the risk of loss and / or damage to the goods is transferred to you when you or another person designated by you   enters into possession of material goods.

You have to pay the shipping cost, that is automatically calculated on the total price of items, weight, and place of delivery. It appears in the final order summary screen where you can choose the type of delivery.

Hobbistica Creativa uses third carriers for the delivery of the goods and can change them at any time, always choosing the best service.

Hobbistica Creativa sells only in Italy .

DELIVERY TIME

It depends on the availability of the goods. It must always be considered indicative and not binding, because of out of stock or discontinued production of the items.  The agreements with carriers provide for delivery of goods within 3-5 working days. Any delay of carriers aren't attributable to Hobbistica Creativa.

In the general conditions of transport of the carriers are written time of stock, responsabilities and what's happen in non delivery attempts.

You can track your order by entering the code of shipment provided by Hobbistica Creativa into the appropriate links of carrier used. In the website, with your login and password, you can see the situation of your orders. Clicking on the date shipment you have the link to the carrier's website.

Orders over 200.00 euro are free of shipping charge. 

GOOD RECEIPT

We suggest you to check the goods when you receive it. For example check if the package is intact and not altered even in the closing tip; check the correspondence between the number of packs received and what is written in the shipping ducument.

If something could be wrong you should immediately challeng the shipment by adding the words "goods subject to control for..."( indicate the reason in the shipping document received by carriers) and send an e-mail to info@hobbisticacreativa.it.

Once signed the shipping document you can't make any objection about the appearance of what was received.

RIGHT OF WITHDRAWAL (D. Lgs. 21/02/2014 n 21

In the article n 47 paragraph 2 is specified  that contracts concluded away from business shops, the right of withdrawal is applied only if the amount that the consumer has to pay is higher than EUR 50.00, and in cases where there are more contracts entered into between the same parties at the same time, if the magnitude of the total consideration that the consumer must pay, regardless of the amount of the individual contracts, exceeding the amount of € 50.00.

You have the right to withdrawal from the contract without giving any reason within 14 days.
The withdrawal period expires after 14 days from the day you or a third person other than the carrier and indicated by you ,acquires physical possession of the goods.
To exercise the right of withdrawal, you must inform us (by e-mail info@hobbisticacreativa.it, or by letter with return receipt to Hobbistica Creativa, via Temanza 1 / A, 35134 Padova). To do this, you can fill in  the "standard form" below, or any other explicit statement. If you decide to use the e-mail, Hobbistica Creativa will send you an e-mail confirmation of receipt the withdrawal.

In order to comply the withdraw period it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

If you withdraw from this contract, we’ll reimburse all payments made on our behalf, including the cost of delivery (except for the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery we offer), without undue delay and in any case not later than 14 days from the day we are informed of your decision to withdraw from this contract. Such refunds will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; In any case, you will not incur any fees as a result of such reimbursement. The redemption may be suspended until receipt of the goods from us, or until the seals demonstration on his part of having sent back the goods, whichever is earlier.

Please send back or bring back (if you live in PadovA) us the goods, via Temanza 1 / A, 35134 Padova, within 14 days from the day you told us about the right of withdrawal. The deadline is met if you send back the goods before the expiration of the period of 14 days.
We’ll pay the cost of return
The direct cost of returning the goods will be at your expense.

"Withdrawal form" to fill in and return only if you want to terminate the contract.

Fill in the following:
- Recipient
- I hereby notified termination of my contract of sale of the following goods .....
- date when you received the goods
- Your name
- Your address
- Signature, whether in paper form
- Date

COMPLAINTS

Any complaint must be addressed to Hobbistica Creativa, via T. Temanza 1/A, 35134 Padova, or by e-mail at info@hobbisticacreativa.it

APPLICABLE LOW

The sale contract between the Client and Hobbistica Creativa is concluded in Italy and governed by Italian Law.

For the solution of civil litigation arising from the conclusion of this contract of sale, the local jurisdiction is that of the court of the place of residence or domicile of the consumer. In all other cases, the territorial competence is exclusively that of the Court of Padova.